Policies

Website Terms of Use: PLEASE READ THIS DOCUMENT CAREFULLY BEFORE ACCESSING AND USING THE SITE. YOUR USE OF THIS WEBSITE AND/OR PLACEMENT OF AN ORDER INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. WE MAY MODIFY THIS AGREEMENT AT ANY TIME, AND SUCH MODIFICATIONS SHALL BE EFFECTIVE IMMEDIATELY UPON POSTING OF THE MODIFIED AGREEMENT ON THE SITE. YOU AGREE TO REVIEW THE AGREEMENT PERIODICALLY TO BE AWARE OF SUCH MODIFICATIONS AND YOUR CONTINUED ACCESS OR USE OF THE SITE SHALL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE OF THE MODIFIED AGREEMENT.

All shipments are sent with full insurance coverage. GullWingDoors ships all orders in perfect condition and is not responsible for any damage that my occur during shipment. Please inspect the contents of your order BEFORE signing the delivery receipt. Any damages should be noted by the driver on your copy of the delivery receipt and you must make an insurance claim with the shipping carrier to recover damages/loss of shipments. You agree not to refuse shipments for any reason. Refused shipments will be subject to additional shipping charges before replacement items are sent. If there is damange on a shipment, please file a claim immediately with the shipping company for the repair cost or loss cost. If you change your mind on the product after there is damage, you are entitled to a 100% refund or 100% credit, or 100% replacement (if a total loss), after the claim goes through with the shipping company.
Returns: Authorization to return any and all products must be obtained by the Buyer from GullWingDoors in advance and must be made within 5 days of receiving the product. All returned products to us are subject to 20% restocking fee. Buyer must pay for all Shipping / Handling fees on any and all returns to GullWingDoors. All products which are approved for return are for store credit only. All products returned for credit must be in the original manufacturers carton in the same condition as it was originally delivered by GullWingDoors. Defective items may be exchanged for the same item only, and only after warranty has been cleared from original manufacturer will the Buyer receive product back. After receipt of goods, GullWingDoors. shall inspect the goods to determine the exact quantity and condition of goods received. If we do not accept the goods as being defective and/or returnable for any reason, Buyer must accept incurred costs.
Damaged On Arrival Procedures: Buyer should check all product upon receipt. Any damaged product must be reported to our Customer Service Department within 5 working days of the receipt and a notation should be made on carrier delivery document and copy retained for further instruction. product covered by insurance will be replaced, but must be returned in original packing container, including original packing materials, manuals, etc., and must be accompanied by a copy of original invoice and an RMA number from our Customer Service Department. Buyer must pay for all Shipping / Handling fees on any and all returns to GullWingDoors.
Delivery: We shall deliver the goods, as soon as possible after receipt of the order; however, the stated time of delivery is an estimate only, and we shall not be liable for delayed delivery or non-delivery caused by strikes, lockouts, fires, accidents, war, riots, a shortage of or an inability to obtain material, supplies, fuel, labor or shipping facilities, and on account of any acts, demands, orders or regulations of the municipal, state or federal governments, and any departments or agencies thereof, whether or not legally binding on us, or for delayed delivery or non delivery caused by any contingency beyond our reasonable control. Our time for making delivery shall not be extended for the duration of any such delays, except that if any such delay extends for more than six months, we shall have the option of canceling the undelivered portion of the order. In no event shall the contract of sale be subject to cancellation by the Buyer as a result of delays in delivery or for any other cause, except by mutual, written agreement of the parties. Shipping charges and handling fees are non-refundable.